IT and Operations Assistant

The Center for a New American Security (CNAS) seeks to hire an Information Technology (IT) and Operations Assistant to contribute to the daily operations of the Center. The person in this position will work closely with the Director of Operations and the Center’s managed services provider to maintain IT infrastructure and critical systems. This is an in-person role based in CNAS’ Washington, DC office and is not a remote position.

Responsibilities and Qualifications

The following is an overview of primary responsibilities and qualifications. Other tasks may be required, and responsibilities may vary over time.

INFORMATION TECHNOLOGY

• Administer and maintain the Center’s IT equipment and systems in collaboration with the Director of Operations and the Center’s managed services provider.
• Troubleshoot the Center’s technology systems to ensure smooth day-to-day operations, including but not limited to: macOS devices, Okta single sign on software, cloud-based systems, and A/V infrastructure.

OPERATIONS

• Assist the Director of Operations and Administrative Assistant with other operational responsibilities as needed. Examples of other operations responsibilities include helping with human resources (HR) and facilities tasks.

INSTITUTIONAL RESPONSIBILITIES

• Attend internal meetings and events.
• Represent CNAS externally.
• Execute other duties as required.

QUALIFICATIONS AND REQUIREMENTS

Required:

• Associate or bachelor’s degree in a relevant area of study (computer science, information science, information technology, etc.).
• Excellent time management, organizational, and problem-solving skills.
• Exceptional interpersonal skills.
• Willingness and ability to maintain confidentiality.
• Legal right to work in the United States.
• Based in Washington, DC or willing to relocate upon job offer.

Preferred:

• Two to five years of work experience in a relevant IT position.
• COMPTIA A+ or similar IT certification.
• Experience working with and maintaining macOS devices.
• Experience managing an Okta SSO and cloud-based IT environment.
• Experience with Microsoft Office 365/Exchange Admin Center.

About CNAS

The Center for a New American Security develops bold, innovative, and bipartisan national security and defense policies that promote and protect American interests and values. Building on the deep expertise and broad experience of its staff and advisors, CNAS engages policymakers, experts, and the public with innovative fact-based research, ideas, and analysis to shape and elevate the national security debate. As an independent 501(c)(3) non-profit research organization, CNAS leads efforts to help inform and prepare the national security leaders of today and tomorrow. CNAS is located in Washington, D.C.

CNAS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CNAS offers a complete and competitive benefits package for employees which includes medical, dental, vision, life and AD&D insurance, short and long term disability insurance, flexible spending accounts, 403(b) retirement accounts, transportation subsidies, and an employee assistance program.

CNAS abides by all Federal and District of Columbia employment laws.

To Apply

CNAS is accepting online applications only. Apply online using this link:

https://cnas.bamboohr.com/careers/116

A complete application will include a cover letter explaining the candidate’s interest in and qualifications for the position, together with a résumé or CV. Additional application materials and professional references may be requested.